Tesla diagnostics & software.
Tesla diagnostic, configuration and retrofit-related software requests using appropriate Toolbox and independent LOKI workflows. Exact hardware, firmware and access requirements apply.
Tesla Toolbox & LOKI.
Our tooling includes Tesla Toolbox and independent LOKI diagnostic tools for compatible workflows. Support depends on the vehicle, hardware, firmware, access path and requested procedure.
Toolbox workflows
Diagnostic information, supported commands and service functions are reviewed for the connected vehicle and available access.
LOKI-assisted requests
Selected independent diagnostic and configuration work is checked against exact model, hardware and firmware compatibility.
Configuration & retrofit review
Describe the current hardware, the change being considered and the desired result so the supported software path can be assessed.
Owner-authorized access.
Access requirements are confirmed for the accepted work. Certain functions have separate verification or authorization requirements; possessing a diagnostic tool does not make every action available.
Details for your Tesla request.
Send the model, model year, relevant hardware or retrofit details, displayed symptoms and recent work. Keep account passwords and private logs out of general intake. A specific secure access route is arranged if the work needs one.
Software service scope.
We agree on the task, connection, power requirements and expected result before starting. High-voltage pack rebuilding, structural repair and safety-system modification are outside this software service.
Common questions.
Does LOKI make Grandiose an official Tesla service center?
No. LOKI is an independent tool, and Grandiose Systems is an independent service business. Tool names do not imply manufacturer affiliation.
Is all Tesla work available remotely?
No. The vehicle, connection, task and authorized access determine the delivery method. Some requests need a local appointment or a qualified shop workflow.
Does a supported model guarantee every firmware function?
No. Exact hardware, firmware and procedure compatibility are reviewed before the work is accepted.