Technical support for repair shops.
Robotics diagnostics, equipment triage and vehicle software support for independent repair shops. Scope, owner authorization and handoff responsibilities are agreed before work.
Submit a technical task.
Send the device, symptom, requested outcome and work already completed. We assess the defined task and agree on who communicates with the owner.
Support for your workshop.
Each request is reviewed for compatibility, access and capacity.
Software and diagnostics
A specific technical task outside your standard tools or process.
Equipment triage
Assess repairable, incomplete and parts-only units with documented provenance.
UnlockMyBot account release
Check current public availability and requirements for lawfully owned legacy-identity Mammotion devices.
Scope & handoff.
Scope, timing, custody and pricing are agreed before work. Completed work is handed back with a record of changes, relevant tests and outstanding limitations.
Common questions.
Can you guarantee recovery of a pallet?
No. Recovery yield depends on actual condition, parts, account status and supported procedures. A triage request should establish evidence before a resale commitment.